Shipping policy

Shipping Policy

Thank you for shopping with PHAT Food Co. We are committed to delivering your order accurately and efficiently.

Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next available business day.

Please note that processing times may increase during promotions, product launches, holidays, or periods of high order volume.

Shipping Times

Estimated delivery times within the United States are:

* Standard Shipping: 3–7 business days

Delivery times are estimates only and are not guaranteed. Rural locations and carrier delays may require additional transit time.

Shipping Rates

Shipping charges are calculated at checkout based on:

* Package weight
* Shipping destination
* Carrier rates

Any applicable taxes or fees will be displayed before your order is finalized.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24 hours for tracking information to become active after shipment.

Lost or Delayed Packages

PHAT Food Co. is not responsible for delays caused by shipping carriers, weather events, or other circumstances beyond our control.

If your package appears to be lost or significantly delayed, please contact us at:

Contact@phatfoodco.com

We will gladly assist you in working with the carrier to locate your shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

PHAT Food Co. is not responsible for orders shipped to incorrectly provided addresses.

If a package is returned due to an incorrect or insufficient address, additional shipping charges may apply before the order can be reshipped.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include:

* Your order number
* Photos of the package and product
* A description of the issue

We will work with you to resolve the matter promptly.

Contact Us

For questions regarding shipping, please contact:

PHAT Food Co.
Email: Contact@phatfoodco.com
Website: https://phatfoodco.com