Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During product launches, holidays, or periods of high demand, processing times may be slightly extended.
Shipping Rates
Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method.
Delivery Times
Estimated delivery times within the United States:
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Standard Shipping: 3–7 Business Days
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Expedited Shipping: Varies by carrier and destination
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to update after shipment.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
PHAT Food Co. is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping addresses provided during checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will assist in working with the carrier to locate your shipment.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the product and packaging.
Contact Us
For shipping-related questions:
Email: Contact@phatfoodco.com
Phone: 240-981-4967
PHAT Food Co.
Texas, United States